We offer returns and exchanges on all orders returned within 7 days of receipt by the customer. footfitco.in will initiate a refund within 7 days, after receiving the product at our warehouse. Returned items received will be examined by the quality check team. Failing to meet the qualifying conditions mentioned will not be accepted and will be returned back to you at your expense. No amount will be reimbursed in this case.
Note: Once we initiate the refund the amount will be credited in next 10 working days in the originally made of payment.
The return process takes two weeks as once the reverse pick-up is initiated, it takes us 5-7 business days to receive the product back in our warehouse.
COD amount will not be refunded in case of a return or exchange
The goods were purchased in the last 7 days
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sksksenterprises1985@gmail.com
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sksksenterprises1985@gmail.com and send your item to: S K Enterprises, 208, 2nd floor, Jaina Tower-1, District Centre, Janakpuri, New Delhi -110058, India.
Shipping returns
To return your product, you should mail your product to: S K Enterprises, 208, 2nd floor, Jaina Tower-1, District Centre, Janakpuri, New Delhi -110058, India.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at sksksenterprises1985@gmail.com for questions related to refunds and returns.